FAQ

1. What payment methods do you accept?

• BazaarIcon offers Cash on Delivery for the trust and convenience of our customers.

2. How can I track my order?

• Tracking Details will be sent within 24 Hours to WhatsApp or Email details shared at the time of placing the order. Please make sure to receive the call  from our customer support to confirm your order once it is placed to speed up the shipment process. For more details related to shipping please check our Shipping Policies

3. What is your return policy?

• We offer a hassle-free return policy within 5 days of purchase. If you're not satisfied with your order, you can return it for a refund or exchange. Please refer to our Refund Policy page for more details or contact us via Mail/WhatsApp with details of your order as mentioned in Grievance redressal

4. How do I contact customer support?

• You can reach our customer support team via email at bazaaricon.shop@gmail.com or by filling out the contact form on our website. In case of any concerns that require immediate action please connect with us via WhatsApp as mentioned in Grievance redressal. Our representatives are available to assist you with any inquiries or concerns.

6. Are the products on BazaarIcon authentic?

• Yes, BazaarIcon only sells authentic products sourced directly from authorized distributors and manufacturers. We guarantee the authenticity and quality of all items sold on our platform.

7. Can I cancel or modify my order after it's been placed?

• Once an order is placed, it enters our processing system immediately to ensure timely delivery. Therefore, we are unable to cancel or modify orders after they have been confirmed. Please review your order carefully before completing the purchase. In case of any concerns please reach out within the first 3-4 hours of placing your order via WhatsApp/Mail (see Grievance redressal page for Contact Info) to avoid any inconvenience.

8. How do I know if a product is in stock?

• On each product page, you will find information about the availability of the item. If a product is out of stock, you can sign up to receive notifications when it becomes available again.

9. . What measures do you take to ensure the security of my personal information?

• We adhere to strict data protection policies and do not share your information with third parties without your consent. For more details on how we handle your data, please refer to our Privacy Policy.

10. What should I do if I receive a damaged or defective item?

• If you receive a damaged or defective item, please contact our customer support team (see Grievance redressal page)immediately with your order details and photographs of the damaged product. We will promptly assess the situation and provide you with options for a replacement, exchange, or refund, depending on the circumstances.